FAQ

Do you get paid for the work you do?
We are not a company or a business – all of our items are supplied from fans who build their own replicas from plans and designs that are freely available in the internet and these people kindly donate their time. We don’t make profit from these events but we do expect to recovery any costs incurred by delivering the prop to your event. We also ask for a donation to be made to our nominated charities in return for provision of our services – these charities include Help for Heroes, NSPCC and Children in Need.

Who are you?
Our team are volunteers who give up their time away from their families to be at your event.

So, what does it cost?
Our quotes are made up from many aspects, from storage and insurance to expenses for the actual delivery of the prop you hire (van hire, mileage and fuel) – these are none negotiable, as these costs are out of our hands. The quotes can aslo vary depending on the times and locations (if you are in Glasgow and our team have travelled from London, there may be overnight accomodation costs too). The quote may also include charges for Toll bridges to Cardiff or Congestion Charges in London.

Any other hidden costs?
No. At the end of the day, please remember that our team are volunteers, who give up their time away from their families to be at your event. Your event might start at 10am, but they have already collected the hire van, loaded the van with the prop(s) and driven to your location (wherever in the UK that might be). They then build the prop(s) before your event starts and are on-hand during the event. When the event is over and you have left, they then disassemble the prop(s), load the van, drive back to our base in the south of England, unload the van to put the prop(s) back into storage, return the van to the hire depot and head home to their loved ones. Your event might only be 6hrs, but our volunteers have worked many hours to ensure it’s delivered and returned safely.

Sometimes they even get fed and watered..

Can I collect it myself in my Van \ Trailer?
No, our insurance does not cover us for self collection or building. Our team will deliver to your location.

What YOU, the customer, needs to know before you book.
If the event is Outdoors:
Sparky, Darth, Goldie, Boris and Churchill all need a good, solid flat surface to work on (tarmac is great, cobbles less so). They don’t like grass (unless they are being used as a static display) and they don’t like mud. They will also need access to some kind of undercover protection in the event of rain – water and electronics do not mix (one is called Sparky for a reason!)

If the event is Indoors:
You will need a minimum of 6ft HEIGHT clearance and a 4ft square WIDTH clearance (including any doors that it needs to go through) – this is not negotiable, if you haven’t measured and our team shows up to find a 4ft high room with a 30″ wide doorway (UK standard interior doorway measurement), please don’t expect a 6ft Dalek to fit.

It doesn’t, we’ve tried and it really annoys him..

What WE need to know before you book.
Upon contacting us, we will need to know the following information: Date and Time of hire, Location(s) of the event and which prop you wish to hire.

Is it an actual TV used prop?
No, all of these items are “fan made” by volunteers using designs and plans that are freely available on the internet.

Are they mean creatures?
No

Do they eat children?
No

Can they be trained to fetch sticks and play with a ball?
No, I think you are confusing them with dogs

Do they want to take over the world?
Yes

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